How to change your email address, name or unsubscribe from emails

Quick guidance on changing your account details and how to unsubscribe from marketing emails.

How do I change my email address or name on Vainu?

You can’t do this yourself through the settings. But worry not, message our support team through the chat or by emailing We can get this sorted for you! All we need to know is your old email address and your new one. 

If you need to change your name, similarly, get in touch with our support team to get this changed for you immediately. 😊

I need to transfer my account to my colleague

The easiest way to do this is to invite the new user to your account and delete the old one. 

If you need to transfer lists from another user to a new one, please get in touch with the support team who can help you. You can get in touch with us through the chat icon or by emailing 💬

I don’t want to receive any more reports, marketing emails, or newsletters from you

We’re not offended – just remove yourself from our mailing lists by clicking unsubscribe or by updating your email preferences at the bottom of the marketing emails, that will look like this:

Unsubscribe...or this:

Näyttökuva 2019-10-30 kello 16.47.28


If you have any questions, please contact us through the chat in the bottom right corner or by sending an email to!