Quick guidance on changing your account details and how to unsubscribe from marketing emails.
How do I change my email address or name on Vainu? 🤔
You can't actually do this yourself through the settings as of yet. But worry not, simply message our support team through the chat or by emailing email@example.com. We can get this sorted for you! All we need to know is your old email address and your new one.
If you need to change your name, similarly just get in touch with our support team and we can get this changed for you immediately 😊
I need to change my account to my colleague
Easiest way to do this would be to simply invite the new user to your account and then delete the old account.
If you would like to transfer lists from another account to the new one, please contact support who is able to help you. You can get in touch with us through the chat icon or by emailing firstname.lastname@example.org 💬
I don’t want to receive any more reports, marketing emails or newsletters from you
We're not offended - just remove yourself from our mailing lists by clicking unsubscribe or by updating your email preferences at the bottom of the marketing emails ✅
Any questions, please contact us through the chat in the bottom right corner or by sending an email to email@example.com!