FAQ : Vainu Account Admins can easily manage their company's Vainu accounts. Read here how to invite / remove / edit users. 👤
When you have Account Admin rights in Vainu, you can manage accounts in your user settings. Account Admin rights in Vainu allows you to invite new users, remove old users and give account admin rights to other users. If you think you should have admin rights in your organization, please contact us through our chat!
How you can access user settings:
➡️ Click on the left side bar's settings button
➡️ Choose "Manage" and "Team & Privileges" tab
How to manage users in Teams & Privileges tab:
▶️ Scroll down to "Team & Privileges" tab
▶️ Invite new users to Vainu (invitation is valid for 30 days). You will see how many available invites you have on the invitation box.
▪️ If you wish to re-add user that has been a Vainu user before, you can't send a new invitation, but you can request us to reactivate the user account - just contact us through the chat!
▶️ Remove users by clicking on the trash bin icon next to the user and selecting Remove user.
▶️ See the last login next to each Vainu user in your organization.
▶️ Manage admin rights in your organization
▪️ You can add and remove Account Admin rights by clicking the button
▪️ Notice that Account Admins are listed in the bottom of the user list
📊 You can request User statistics from support through the chat or from your Vainu Account Manager
🔎 If you wish to add more databases or other additional features to your Vainu account, please check this article: Vainu license
💬 Should you have any questions, e.g., regarding the Account Admin rights in Vainu, talk with us directly by using our chat!