Set-up the connection between Vainu and HubSpot CRM 🔁 (Legacy)

Learn how to set-up Vainu's native integration with HubSpot CRM and be sure that the information is where you need it the most! 👌🏻

Vainu's simple (yet customizable) integration is great for saving your time on more important matters. The connection to HubSpot is easy to set up and you can transfer Accounts, Signals, or Contacts to HubSpot CRM. 

Before setting up the connection, here's what you need for getting the integration up and running:

  • HubSpot integration included in your Vainu license
  • 1 person with Vainu Account Admin rights
  • Permission to Edit Property Settings in Hubspot while connecting the integration*

    *"Edit Property Settings" needs to be activated to be able to connect the integration. You can remove the permission after the connection has successfully been set. You can check your permissions in HubSpot's Settings --> Users&Teams --> Search your user account and click on Edit. Read more about HubSpot's user permissions here


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The integration is done in two simple steps 😊:

  1. Vainu Account Admin: imports HubSpot CRM data into Vainu and makes the set-up to be used in exporting data from Vainu to HubSpot. 
  2. All the other users: only connect Vainu with their HubSpot CRM account. Scroll down to section 2 if you only need to connect your Vainu Account with HubSpot CRM!

1. Vainu Account Admin does the initial set-up 🛠 

Vainu Account Admin in your organization should make the initial set-up and import all the data from your HubSpot CRM into Vainu.

Account Admin should also have permission to connect 3rd party programs to Hubspot or Super admin rights that allow all permissions. For further info about Hubspot permission issues, read here.

The settings are visible for all the users in your organization. If you are unsure who is the Account Admin in your organization, we can help you in the chat! Here's how to get started:

1. Click on the Settings icon on the left panel and open Integrations

2. Connect to HubSpot and grant access

3. Import Hubspot data

Import companies based on the information found on your Hubspot. You can import companies based on either Company name or Business ID. You can match companies based on the data you have in your Hubspot.

A) Choose the Vainu field (Company name or business ID) and the corresponding field in HubSpot

B) Click on "Start full import". This can take a while depending on the number of contacts you have in HubSpot. 

C) Activate Automatic syncing (Vainu will gather the latest information automatically from HubSpot once an hour). 


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2. Rest of the users connect their HubSpot CRM accounts 🔑

Once the Vainu Account Admin in your organization has done the initial set-up, the rest of the users can connect their HubSpot CRM accounts in Vainu: 

1. Click on the Settings icon on the left panel and open Integrations

2. Connect to HubSpot and grant access.

Start exporting companies to your CRM and utilizing CRM information in your target groups

NOTE! - There is a known issue in HubSpot that sometimes won't allow other users to connect Vainu to HubSpot unless the users have Super admin rights in HubSpot. Super admin rights can be removed after the connection has been made.

Hubspot article about integration permission issues - Here

Export Settings – Vainu Account Admin makes the set-up  ⚙

Each user has automatically the Default Export Settings activated on their account. 

The export settings are visible for all the users in your organization so only one person needs to configure these settings.

1. Vainu's Default Export Settings (recommended):

Company, Contact, and Deal are automatically created when exporting data from Vainu to HubSpot CRM. These settings bring basic company information to HubSpot CRM.

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Note that the following property fields are automatically created under Company properties when you first-time export data from Vainu:

  • Vainu Business ID
  • ISIC Industry code
  • Digitality
  • Link to Vainu
  • Imported from Vainu

You have two options when exporting data to HubSpot CRM:

A) one-click export (recommended) or
B) Advanced export

A) One-click export:

Export a company by clicking on the integration icon next to on the Company card or next to signals or contacts. To enable one-click export select "Always use default export settings".


B) Advanced export:

If you want to select between multiple export settings every time you export a company, remember to deactivate the option of using the default settings. This can be handy when you are e.g. dealing with campaigns. Do not activate "Always use default export settings".

Every time you want to export, you will be requested to select the export settings and the contact person you want to export.

You can always see which companies are imported from Vainu by using 'Imported from Vainu' -property.

Note that all the fields you have set to be used in your export settings will override the data you already have in the corresponding fields in HubSpot. If some data is not found from Vainu, the corresponding field in your HubSpot Account will stay as it is. So, if you want to use the existing data in your account, be careful in setting up the right export settings. 

2. Customised Export Settings:     

If you want to modify the settings or create multiple options, you can do it by clicking on 'Customize export settings'. You can choose to create new export settings based on Vainu's default template or build your own settings from scratch. Read here how to customize your export settings.

We're happy to help you out in the chat if you have any questions! 😊